You need to have Xbox Live Gold, PlayStation®Plus, or a Nintendo Switch account to play online. Do you have Xbox Live Gold, PlayStation®Plus, or a Nintendo Switch account? If you think you were suspended or banned by mistake, let us know. This happens if you broke the rules in the EA User Agreement.Ĭheck My Ban History to see if your account is currently suspended or banned. (Note that this page is currently only available in English.) You can’t access online play if your account is suspended or banned.

Check for info on the PlayStation Network.If the servers are showing as down, it could be for maintenance, or there could be a problem on our end.Ĭheck on Twitter to find out what’s happening, and to get real-time updates when servers are down. If all the servers are showing as up, it’s likely something else is going on. You can check the server status of many of our games right here on EA Help.

Having problems playing online? See if these issues are keeping you from playing online, or if you’ll need to contact us to get back in your game.